{"id":7614,"date":"2021-09-22T12:46:30","date_gmt":"2021-09-22T12:46:30","guid":{"rendered":"https:\/\/docs.campaignsuite.nl\/docs\/gravity-forms\/marketing-cloud\/marketing-cloud-feed-actions\/"},"modified":"2021-09-22T12:51:55","modified_gmt":"2021-09-22T12:51:55","slug":"marketing-cloud-feed-actions","status":"publish","type":"docs","link":"https:\/\/docs.campaignsuite.nl\/en\/docs\/gravity-forms\/marketing-cloud\/marketing-cloud-feed-actions\/","title":{"rendered":"Marketing Cloud feed actions"},"content":{"rendered":"\t\t
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To send Gravity Forms submission to Marketing Cloud, Feed actions must be set up. It is possible to set multiple actions at different times during a submission based on the conditional logic.<\/p>

Follow the steps below to create a link between a form and Marketing Cloud:<\/p>

  1. Go to Settings<\/strong> of the Gravity Forms form and click on the tab \u00a0Marketing Cloud<\/strong>.<\/li>
  2. Click on the button\u00a0Add new<\/strong> to add a new action.<\/li><\/ol>

    The screen below will then appear:
    \"\"<\/p>

    1. Enter a recognizable name for this Feed action in the Action name<\/strong> field.<\/li>
    2. Choose a moment of execution for the action. A Marketing Cloud Feed action can be executed at 3 different moments:
      • Immediately after filling out the form<\/strong>
        This is the moment right after a new Gravity Forms submission is created. This action takes place in the visitor’s browser.<\/em><\/li>
      • After a matched Findock v2 Webhook call (e.g. Contact\/Account found)<\/strong>
        Findock v2 notifies the website underwater through a Webhook when it has created or found a Contact and Account. If you choose this moment, a call will be sent to Marketing Cloud at that moment. This happens asynchronously with the Gravity Forms submission.<\/em><\/li>
      • After a successful payment<\/strong>
        Findock v2 notifies the website underwater through a Webhook when a transaction has been successfully completed in Salesforce. Choose this moment if you only want a call to go to Marketing Cloud if the payment is successful.<\/em><\/li><\/ul><\/li>
      • Choose the type of Marketing Cloud call<\/li>
      • Once you have selected a call type, a dropdown will appear with a list of all events currently available in Marketing Cloud. Please select an event to continue.<\/li>
      • At Feed condition<\/strong> you have the option to set conditions for the action. For example, you will not execute an action until a certain field is filled out in the form.<\/li>
      • Click on\u00a0Save Settings<\/strong> to save everything.<\/li><\/ol>

        If a Data Extensions is found for the selected event, a list of all available Data Extension fields will appear after saving:<\/p>

        \"\"<\/p>

        Finally, link the correct Data Extension fields to the Gravity Forms fields. Fields with a red asterisk (*<\/span>) must be mapped<\/span> otherwise an error will occur at the API call.<\/p>

        Submissions<\/h4>

        Notes are saved on submissions when Marketing Cloud API calls are made. This way you can always see which actions have taken place with certain submissions:<\/p>

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        To send Gravity Forms submission to Marketing Cloud, Feed actions must be set up. It is possible to set multiple actions at different times during a submission based on the conditional logic. Follow the steps below to create a link between a form and Marketing Cloud: Go to Settings of the Gravity Forms form and […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":7565,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","doc_tag":[],"class_list":["post-7614","docs","type-docs","status-publish","hentry","no-post-thumbnail"],"acf":[],"_links":{"self":[{"href":"https:\/\/docs.campaignsuite.nl\/en\/wp-json\/wp\/v2\/docs\/7614","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/docs.campaignsuite.nl\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/docs.campaignsuite.nl\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/docs.campaignsuite.nl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/docs.campaignsuite.nl\/en\/wp-json\/wp\/v2\/comments?post=7614"}],"version-history":[{"count":15,"href":"https:\/\/docs.campaignsuite.nl\/en\/wp-json\/wp\/v2\/docs\/7614\/revisions"}],"predecessor-version":[{"id":7633,"href":"https:\/\/docs.campaignsuite.nl\/en\/wp-json\/wp\/v2\/docs\/7614\/revisions\/7633"}],"up":[{"embeddable":true,"href":"https:\/\/docs.campaignsuite.nl\/en\/wp-json\/wp\/v2\/docs\/7565"}],"wp:attachment":[{"href":"https:\/\/docs.campaignsuite.nl\/en\/wp-json\/wp\/v2\/media?parent=7614"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/docs.campaignsuite.nl\/en\/wp-json\/wp\/v2\/doc_tag?post=7614"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}